Snapshot of 2016

Our People

0
Staff
0
Volunteers
20%

Staff Work
Casually

64%

Staff Work
Part Time

16%

Staff Work
Full Time

Our staff work in the following roles

85%

aged care

6%

specialist support roles

5%

administrative roles

4%

community outreach roles

0%

of BaptistCare
Managers are female

0%

of our workforce
are born overseas

Our Customers

17,602 customers

52% Home Services (9,214)
20% CareCall (3,453)
10% Residential Services (1,682)
9% Counselling (1,614)
4% Microfinance Customers (700)
3% Retirement Living (569)
2% Community Housing (373)

+Over 50,000

meals & food parcels to customers in the community

Our Financials

TOTAL REVENUE BY SERVICE (2015/16 & 2014/15)

$ millions
Income Parts   2015/16 2014/15
Residential Aged Care   171 167
Home Care   79 88
Community Services & Other   8 3
Housing & Retirement Villages   10 9
    268 267

TOTAL REVENUE (BY SOURCE) $268M

  Government Subsidies $188M
  Fees From Residents & Clients $51M
  Retention Income $10M
  Other $10M
  Financing Income $7M
  Donations & Legacies $2M

TOTAL EXPENDITURE $259M

  Staff Costs $181M
  Property Expenses $43M
  Catering & Housekeeping Expenses $24M
  Other Expenses $11M